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Dow Corning opens Technical Information Centre in Europe

06 Mar 2006 - Dow Corning has opened a new Technical Information Centre (TIC) in Wiesbaden, Germany, extending the company's ability to provide technical support and Live Help to customers in Europe and around the world. The global centre provides rapid responses to technical, regulatory, and environmental, health and safety inquiries. Team members are able to make product recommendations, provide troubleshooting advice and proven solutions to companies in Europe and around the globe, using state-of-the-art information technology.
 
The Wiesbaden facility is the fourth Technical Information Centre Dow Corning has opened in recent years. Others are in Tokyo, Japan, Songjiang, near Shanghai in China, and Midland, Michigan, USA. Main languages offered are German, English, French, Hungarian, Romanian, Turkish, Japanese, Mandarin, and Portuguese. 'Live Help' is currently available in English (for all time zones), German and Chinese.