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Your Milli-Q® water purification system is a sophisticated instrument that contains highly sensitive and complex technologies.
Get the best performance from your purification system from the people who designed and built it. We provide a range of services and service plans to meet the different needs of our customers. Our Milli-Q-certified field service engineers provide on-site professional support for the installation, validation, and maintenance of your individual and total water solutions. And now, new MyMilli-Q™ online solution simplifies system management, streamlines audit preparation, and maximizes lab productivity.
MyMilli-Q™ online solution is our digital service that simplifies Milli-Q® water system management. Some of the time-saving tasks that can be accomplished by logging into your MyMilli-Q™ account include tracking service history, scheduling maintenance visits, renewing your service plan, and managing consumable orders.
Our range of best-in-class Milli-Q Service Plans can be tailored to match your lab’s application, quality and budgetary needs. All plans include an annual Preventive Maintenance Visit consisting of a comprehensive check of system specifications, replacement of aging parts with our Maintenance Kit, hydraulics and mechanics inspection, and much more. Visits are accompanied with a detailed diagnostic report and traceable record of care. Replacement parts are always genuine, having passed stringent quality tests and are ISO 9001-certified.
We can also provide assistance for regulated environments with our Milli-Q Service Pharma™ Plans. These plans are designed to ensure you are fully compliant when audited, covering all elements required for full system requalification (qualification protocols, maintenance procedures and qualification test equipment).
Additional support services are available to meet your lab’s specific needs, including installation services, tank and loop sanitization, and customized user training.
Key features of Milli-Q Services:
Cyrene™ Bio-Renewable Dipolar Aprotic Solvent
Better for nature: 99% biodegradation in 28 days ✓ Better for users: No mutagenic or genotoxic risks ✓ Better performance: Optimum polarity & high viscosity more
Quality Chemicals and Expert Support from Research to Production
Explore our broad range of chemicals for every stage of product development, and see how you can benefit from our technical and regulatory expertise more
The Highest Standard of Solvent Safety
Explore our extensive range of innovative solvent containers, withdrawal systems and accessories for maximum user safety and analytical reliability more
Cyrene™ Bio-Renewable Dipolar Aprotic Solvent
Due to their health hazards, NMP and DMF are now included in the REACH restriction list. If you had regularly used these solvents, you’ll be glad to know we offer a perfect alternative: Cyrene™. Our “green” dipolar aprotic bicyclic chiral solvent is harmless for users, safer for the environ ... more
Merck announced an investment of €18 million at its site in Tempe, Arizona
Merck announced an investment of €18 million at its site in Tempe, Arizona, USA. Merck previously leased the 28,000 square-meter facility from Lexington Tempe L.P. This investment gives Merck the flexibility to invest in its production facilities and strengthen its R&D capabilities in its ... more
Changes in the leadership team of Performance Materials
Merck announced another milestone of its transformation program “Bright Future” for the business sector Performance Materials. With effect from February 1, 2021, Benjamin Hein will take over the role of General Manager and Head of Delivery Systems and Services, Greater China & Southeast Asi ... more
Digitalization of Production: Merck and Siemens Collaborate
Merck announced a collaborative partnership with Siemens for the digitalization of production. This partnership is to result in the development of a process control system for the modular production of innovative materials and products for the electronics, pharmaceutical and life science in ... more
You’re using surfactants like Triton X-100? The REACH clock is ticking …
It’s time to act if you are using alkylphenol ethoxylate (APE) surfactants such as nonylphenol ethoxylates (NPEs) and octylphenol ethoxylates (OPEs) more
Measuring environmental impact: Elix® system water purification vs. a distillation apparatus
Long-term environmental sustainability and continued reduction in the consumption of non-renewable raw materials is increasingly important for more
Meeting UHPLC Needs with High Purity Water
In recent years, the advent of Ultra High Performance Liquid Chromatography (UHPLC) has broadened the scope of laboratory applications, making it more
Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors. Around 39,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges. We g ... more
Millipore is a life science leader providing cutting edge technologies, tools, and services for bioscience research and biopharmaceutical manufacturing. As a strategic partner, we collaborate with customers to confront the worlds challenging human health issues. From research to development ... more
Merck Schuchardt OHG, a 100% subsidiary of Merck KGaA, Germany, has, for the last 135 years, been one of the leading German producers and suppliers of organic intermediates, fine chemicals, reagents and solvents for laboratories, medium-sized and bulk production. more
