Frost & Sullivan has honoured Emerson Process Management with
its Market Leadership Excellence Award in the European industrial flow sensors market.
Emerson's complete range of advanced high-performance flowmeters has strong penetration
across a broad spectrum of regional and application market sectors. Their flow technology,
evident across multiple product ranges, and combined with impressive service focus and
marketing expertise, have enabled Emerson to build its leadership position, reports Frost
A dedicated focus on research and development of flowmeter and related field measurement
technologies in separate product teams has enabled Emerson to enhance its extensive product
line. By developing the flow technologies available, maintaining the overall objective
of using direct digital communications within the PlantWeb architecture, the company has
pioneered multivariable measurements from intelligent flow measurement devices. In this
way the company has been able to enhance customer services and benefits, and maintain customer
loyalty, even while increasing overall revenue. For instance, such technology innovation
has allowed Emerson Process Management to gain significant revenue share in the fast developing,
and high-growth Coriolis mass flow segment for both liquid and gas measurement.
Flow measurement technology within Emerson is not restricted to one product style, and
the strength of the Emerson offering for flow customers is the breadth of techniques available.
Many of these retain the product brands that have established customer loyalty in specific
market areas, such as Daniel for oil and gas fiscal flow measurement solutions and services, Micro Motion for Coriolis mass flow metering, and Rosemount pressure measurement transmitters
for application on orifice plate and pitot tube flowmetering systems. Emerson has also
used its technology and skills to re-engineer established flow metering techniques such
as electromagnetic and vortex shedding systems, adding digital communications and built-in
Emerson is also named as 2004 Company of the Year award recipient for its leadership in
the process control and automation industry as a whole. This award recognises that the
company has demonstrated unparalleled excellence in terms of business development, competitive
strategy, and customer service leadership within the industry. Emerson's continued success
in deploying its PlantWeb(r) technologies and services that enable customers to increase
process efficiency and positively impact their bottom line, clearly places the company
as the industry leader.
By understanding the total customer requirement, and then adding further features to enhance
performance monitoring, Emerson has built excellent customer satisfaction levels: this
visionary leadership, leading to value-enhancing solutions for customers, is likely to
ensure the company's sustained pace of growth.