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London Drugs



London Drugs
Discount department store
Founded1945
HeadquartersRichmond, British Columbia
IndustryRetail
ProductsElectronics, grocery, pharmaceuticals, health/beauty products, and housewares.
Websitelondondrugs.com

  London Drugs is a large chain of Canadian retail stores that provides a wide range of products and health services. Its headquarters are located in Richmond, BC. The store carries a range of merchandise including personal care products, foodstuffs, electronics, and computers. It currently operates 68 stores across the four Western provinces of Alberta, British Columbia, Manitoba and Saskatchewan.

Contents

History

London Drugs was founded in 1945 as a small drugstore in Vancouver, British Columbia by Sam Bass. Later the store was sold to an American, then sold back to a Canadian. In 1976, the business was acquired by the H.Y. Louie Group under the direction of President Tong Louie.[1][2]

Products

London Drugs owns the Certified Data house brand of computer products, which has been in production since 1984. Its advertising slogan is "Nobody Does it Better." London Drugs is known for carrying brands such as Onkyo, Grandview, Stewart Screens, DVDO, Sony, Toshiba, Samsung, Monster Cable and many more in their Photo/Electronics, Audio/Video Systems, and computer departments. They also have a full service photo department offering 1 hour development and passport pictures in 5 minutes or less. London Drugs is also one of the largest Apple retailers in Canada, selling the full line of Macintosh computers and iPods. Their Photo/Electronics department offers a large variety of point-and-shoot digital cameras, as well as over a many different DSLR cameras from brands such as Nikon, Canon, Sony, Pentax, and Olympus.

London Drugs Growth

The company started its expansion eastwards after the initial successes of its first store in Vancouver, achieving successes in the provinces of Saskatchewan and Alberta they continued to expand East. London Drugs is focused on steady conservative growth and is always looking for new locations and opportunities.

After experiencing success in its home province, London Drugs began to expand Eastward. It now has stores in Alberta, Saskatchewan, and Manitoba.

Tobacco

London Drugs has been checking ID for tobacco purchases for individuals who appear to be under 25 years of age. Starting May 1, 2007 London Drugs is joining a growing number of retailers who are asking for government issued ID for all tobacco purchases. Customers have been informed of this change by multiple signs in the store and around the Customer Service Desk; the area where tobacco products must be purchased. Questions have been asked as to why London Drugs has taken such action and the response has been to combat the sale of tobacco products to individuals who are under age. London Drugs now joins a small number of retailers who have enacted similar policies.

As a Pharmacy first, London Drugs also offers Smoking Cessation information. All stores have Pharmacists that can assist customers in their attempt to stop smoking. All tobacco products are placed in special bags that have literature on how to stop smoking and the benefits of a healthier lifestyle choice.

Customer Service

London Drugs' pricing is usually in line with other major retailers on most items. In the event that the competitor's price is lower, London Drugs will beat the price on the condition that the item is the same (i.e.: not a different model), the price is verifiable and the competitor has it in stock.

London Drugs offers price protection for up to 30 days after the purchase date. If a customer discovers the product they purchased at a lower price at either London Drugs or a competitor, the price will be matched. London Drugs will also take returns on items up to 15 days after the date of purchase provided the customer has the original receipt and the product is returned in its original packaging with all included accessories present.

List of Stores

  • 01 - Main Street (BC) - (Pharmacy Closed)
  • 02 - Georgia and Granville (BC) - Formerly located on Dunsmuir and Granville.
  • 03 - New West (BC) - Formerly located in New West Quay
  • 04 - Broadway (BC) - Soon to be located on the corner of Cambie and Broadway.
  • 05 - North Vancouver(BC)
  • 06 - Kingsway Street (Burnaby, BC)
  • 07 - Hastings (BC) - Soon to be expanding to the entire store block.
  • 08 - King George (Whalley, BC)
  • 09 - Guildford Mall (BC)
  • 10 - Kerrisdale Station (BC)
  • 11 - Richmond #3 Road (BC)
  • 12 - Kelowna (BC)
  • 14 - Quadra (Victoria, BC)
  • 15 - Coquitlam Centre (Coquitlam, BC) - Formerly located at Poco Place Mall in Port Coquitlam.
  • 16 - Clearbrook (West Oaks Mall Abbotsford) (BC)
  • 17 - Delta (BC)
  • 18 - Langley (BC)
  • 19 - Robson Street (Vancouver, BC)
  • 20 - Village Market (Sherwood Park, AB)
  • 21 - North Town Mall (Edmonton, AB) - Relocation to end of mall block in 2008
  • 22 - Jasper Gates (Edmonton, AB)
  • 23 - London Centre (Edmonton, AB)
  • 24 - Red Deer (AB)
  • 25 - Lougheed Mall (Burnaby, BC)
  • 26 - West Edmonton Mall (Edmonton, AB) - Undergoing renovations
  • 28 - Wessex (BC)
  • 29 - Victoria Yates Street (BC)
  • 30 - Heritage (Calgary, AB)
  • 31 - London Towne Square (Calgary, AB)
  • 32 - London Place West (Calgary, AB)
  • 33 - Brentwood Mall (Calgary, AB)
  • 34 - Gateway Power Center (Grande Prairie, AB)
  • 35 - Kamloops (BC)
  • 36 - Port Place Mall, Nanaimo (BC)
  • 37 - Ladner (BC)
  • 38 - Lethbridge (AB)
  • 39 - Vernon (BC)
  • 40 - Beddington Towne Centre (Calgary, AB)
  • 41 - Chilliwack (BC)
  • 42 - White Rock (BC)
  • 44 - Park Royal (BC)
  • 45 - Oliver Square West (Edmonton, AB)
  • 47 - Maple Ridge,(BC)
  • 48 - Inglewood Mall (St. Albert)
  • 50 - Davie Street (BC)
  • 51 - Parkwood (Prince George, BC)
  • 52 - Richmond Ironwood (BC) - Located close to the Head Office.
  • 53 - 41st and Victoria (BC)
  • 54 - Tillicum Mall, Victoria (BC)
  • 55 - Mission (BC)
  • 56 - Brentwood Mall (BC)
  • 57 - South Edmonton Common (Edmonton, AB)
  • 58 - Mount Royal (Calgary, AB)
  • 60 - Medicine Hat (AB)
  • 61 - Gibsons (BC)
  • 62 - 8th Street (Saskatoon, SK)
  • 63 - First Regina East (Regina, SK)
  • 64 - First Calgary SE (Calgary, AB)
  • 65 - The Mall at Lawson Heights (Saskatoon, SK)
  • 66 - St. Vital Centre (Winnipeg, MB)
  • 67 - Courtenay (BC)
  • 68 - Royal Oak (Calgary, AB)
  • 70 - Penticton (BC)
  • 71 - Marine Way (BC)
  • 72 - North Nanaimo (BC)
  • 73 - Campbell River (BC)
  • 74 - Broadway and Vine(BC)
  • 75 - Cloverdale (BC)

Trivia

  • In the movie Catch and Release near the end, Gray tosses an envelope of photos on Dennis's desk. The envelope is a London Drugs 1 Hour Photo envelope circa 2006.
  • A campaign for Sunday store openings in Red Deer, Alberta in the 1980s was led by London Drugs store manager Bill Statnyk, and was eventually successful.

References

  1. ^ londondrugs.com - Company History
  2. ^ The Greater Vancouver Book, p.51. 1997, Linkman Press, Vancouver, BC
 
This article is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "London_Drugs". A list of authors is available in Wikipedia.
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