Univar consolidates and strengthens its approach to the Personal Care and Pharmaceutical industries

02-Jul-2004

In a move that has further focused its efforts on delivering value to customers, Univar Ltd has consolidated its operations by creating a dedicated sales and services contact for the specialist personal care and pharmaceutical markets. In place since January, the new organization is already making a positive contribution to improved customer services.

According to David Jones, Managing Director, Personal Care & Pharmaceutical Division, Univar Ltd: "By creating a single contact point we have clarified and shortened the lines of communication with our customers. This has simplified our interface with the market and positioned us to respond more rapidly to customers' needs. Moreover, to ensure the right response we have an expanded team of specialist account managers, three for personal care and two for our pharmaceutical business, who fully engage with all aspects of customers' needs including product blending and sampling."

The commercial team includes the key appointments of Jason Harrop as Sales Manager UK, and Rachael Lewis who fulfils a newly created marketing planning role, which gives emphasis to meeting customers' evolving future needs.

The Personal Care & Pharmaceutical Division builds on the platform of Univar's former Anstead International subsidiary, a world-class supplier of high quality specialty ingredients for personal care and pharmaceutical formulations. "This consolidation and strengthening," says Jones, "is geared to ensuring that each customer is able to access the individual attention, time and expertise necessary to achieve the ingredient solution that best suits his needs. And we believe that our customers are already benefiting from that advantage."

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