Case Study: KPMG Consulting Helps Degussa Sharpen Its Customer Focus Through a New eCommerce Channel

17-Jul-2002
As one of the largest specialty chemical companies in the world, Degussa AG is committed to exceeding customer expectations by providing high-quality products, exceptional service, and innovative solutions. To assist the organization in meeting these objectives, KPMG Consulting was asked to help develop a strategy to optimize the demand chain for Degussa AG's Construction Chemicals business unit (Degussa Construction chemicals, Inc.). By rapidly deploying our supply chain Management solutions to create a new eCommerce channel that integrates suppliers and customers, we assisted the organization in increasing revenues, reducing costs, improving customer retention, and enhancing its competitive advantage. Read the full case study as PDF-file at http://www.kpmgconsulting.com/clients/case_studies/degussa.html

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