AGILENT TECHNOLOGIES ANNOUNCES NEW ONLINE RESOURCE FOR CHROMATOGRAPHERS

09-Nov-2001

Agilent Technologies Inc. (NYSE: A) today announced a new online resource at www.agilent.com/chem that helps users of Agilent chromatography instruments maintain their systems correctly and efficiently. The online videos, which last from only a few seconds to just over three minutes, can reduce training time significantly and minimize instrument downtime.

Currently, 19 How-to Videos are available free of charge for viewing by registered users. These videos cover various installation and maintenance topics for Agilent 6890 and 6850 gas chromatography (GC) systems. Subjects include:

6890 inlet maintenance (specifically split/splitless liner replacement, column installation, seal replacement, and syringe installation);

programmable temperature vaporization (PTV) inlet maintenance addressing column and liner installation as well as seal replacement;

programmable cool on-column injection (PCOC), including column installation and septum replacement; and

6850 GC system capillary inlet leak test, capillary inlet maintenance, capillary inlet vent test, syringe installation, flame ionization detector (FID) maintenance, and split vent trap replacement.

These videos address the most frequently asked questions called into Agilent’s Customer Contact Center. New videos highlighting other analytical techniques and subjects will be posted as they become available. Instrument operators can watch these videos online or can download the file to view at their convenience.

These videos are part of Agilent’s commitment to provide customers with tools that can save them time, reduce expenses, and improve analytical results. The videos are particularly useful for beginning operators, but can be helpful to chromatographers of any level.

Availability

This resource is available now at Agilent’s Web site. Web viewers can reach these helpful demonstrations by visiting www.agilent.com/chem and clicking on “Technical Support.” The choice of “How-to Video” is listed under “Related Tech Support” on the right side of the screen.

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Chromatography enables us to separate, identify and thus understand complex substances. Whether in the food industry, pharmaceutical research or environmental analysis - chromatography opens up a treasure trove of information about the composition and quality of our samples. Discover the fascinating world of chromatography!

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