NanoSight announced they have received notification of being recognised as an ISO9001 certified company.
The ISO 9000 family addresses "Quality management." When a company is given recognition as a certified company, the organization has met the customer's quality requirements and applicable regulatory requirements, while aiming to enhance customer satisfaction and achieve continual improvement of its performance in pursuit of these objectives.
Speaking on this news, NanoSight’s CEO, Jeremy Warren, said, “I have worked in firms where ISO 9001 compliance has eventually been forced upon them by customer's increasing demands. For me, the ISO structure of objectives and control is a prerequisite to business growth; a genuinely helpful tool. Whether it's a calibration protocol or a measure of customer satisfaction, having it written down in one place helps everybody. Our staff understands they can always suggest modifications and updates, so not only are the systems flexible, they are also up to date. When users know that the copies of work instructions are current, they trust them and the system is worked hard. We have been using these systems since start-up, seven years ago and they have proved expandable and flexible. ISO 9001 increasingly serves the international nature of the business, operating worldwide and necessarily across a score of time zones. It is especially useful in training dist ributors to maintain and support our instrumentation.”